Solution 11: Verify Microsoft 365’s subscription status Solution 10: Uninstall multiple Office version copies Solution 9: Run the Microsoft Support and Recovery Assistant (SaRA) Office sign in issue troubleshooter Solution 6: Clear Office license activation data in the default license token folder
Solution 5: Remove the cached credentials in Credentials Manager Solution 4: Edit the registry to remove cached credentials Solution 3: Remove connected services from Office app user’s profile Solution 2: Remove user account profile from Office app Solution 1: Sign out of Microsoft Office app, restart, and then sign in back again Sorry, another account from your organization is already signed in on this computer.įollow the below solution steps to resolve Microsoft 365 error “another account from your organization is already signed in on this computer”. When attempting to sign in to an Office 365, Office 2019, or Office 2016 application with Microsoft 365 user ID and password (or an Azure account), an error message may display: “Sorry, another account from your organization is already signed in on this computer.” However, this article provides solutions to address this error. Recently, some users have encountered issues when attempting to use Microsoft 365 app. Microsoft 365 is a subscription-based service that provides users with a range of productivity and collaboration tools, such as Word, Excel, OneDrive, etc. This article will explain how to resolve the Microsoft 365 app error – “Sorry, another account from your organization is already signed in on this computer”. When attempting to add OneDrive for Business to Connected Services section with the correct account, the same error was encountered. The account was not found in the Connected Services section.
Upon trying to open the documents in the desktop application, an error message was displayed: “Sorry, another account from your organization is already signed in on this computer”. My Office applications are licensed under a Microsoft 365 license, and the documents I wanted to open were stored in OneDrive for Business. I recently experienced an issue while attempting to open documents in Microsoft Office applications on Windows.
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